GTOUCH Troubleshooting
There is no beep sound while touching the panel.
 
Beep sound is more relative to software, then please check the PC speaker if it is normal to touch and accuse of the function basically. If normal please reinstall the driver, reach driver set up page and check the touch sound (beep sound) item square.
Use GTC-0429 controllers sometimes cause system crash.
Test finds the Standby/Hibernation function in the operating system of the computer may lead to the fact this situation takes place, please disable this function.
R-41 controller is unable to use.
Since R-41 is an old controller which has protection circuit, it needs touch panel is under the operation/ normal working condition then controller could operate normally, whenever found the R-41 controller has problems, please also check if touch panel still functional.
The touch position with the cursor is totally in the opposite direction. The cursor is blocked in the corner unable to use instead after calibration.
This is a very obvious Pin Define mistake! Please ask for the specification materials to confirm again.
Find after assembling and calibration the cursor has still been blocked all the time.
1. Please check whether pin define is correct? Just ask for the relevant specifications to confirm from us.
2. Make sure if the AA area of touch screen is oppressed. Try to use Elastic washer or change the designs of monitor structure, increasing the distance with overlay and LCD panel to solve this problem.
There are some inaccuracies or difference with position of finger and cursor when touching.
1.Do you execute the driver function of calibration? If not please carry out this step and it can be solved!
2.Is Pin Define correct?
3.Is ITO film surface hurt? If yes, please change!